I watch IT executives, IT managers and CTOs shake their heads in the
same thought of having an IT person in the office occupying space and
the number of budget accounts.
All this concerns SMEs, my favorite type of business with which to work, maybe a global presence, no more than 400 employees.
It's Monday morning, the docking station on your desktop does not go through, you've checked the power cords and everything you can imagine. So you're going to be the last resort, remove the phone and dial the computer, an internal number that's quickly redirected from the company to an external provider, does not know who you are, ask what business is working, name, phone, how important are you in the business, how long can you expect without complaint? All these questions are thrown at you, can not stop it and must send an engineer and oh, it's a hardware failure that is a 12 hour SLA, someone will be in touch, come with you today to replace the desolate quay for it "How was your experience with IT this morning?" Another victim of computer problems outsourced on a busy Monday morning again bothered and ruined the opinion of other IT staff.
Let's take the VIP approach and enjoyable for the same location of the spring resort on Monday morning. This phone number you are calling is passing by an employee of your company, Charlie, he enters the office at the same time as you, you smile at each other's train occasionally, you know Charlie, I recognize in the pub After working on a Thursday, it's up to business events, this gives you hope and comfort, make sure you trust your IT department. Charlie arrives in 10 minutes, brings even his cup of tea and already has a replacement dock in his hand. Charlie holds the same checks as you, but you have a quick discussion about what happened over the weekend, you are comfortable, Monday is back on track. Charlie replaced the dock and relaunched his laptop with a smile, his laptop turned on, was on the login screen and login screen, Charlie's job was finished and he returned to his office. "How was your experience with IT this morning?"
IT support is one of the major, important and important services of a company. However, computers are attributable to dissatisfaction at the workplace ... We give your employees the best start in their work and performing their tasks with friendly computer support and on-site. too much?
I have been involved in computer support for the last 10 years and VIP support and what I have called highly personalized support for SMEs over the past 5 years. For me, the key to a successful IT department is sometimes just having a cup of tea with the end users of your system and understanding their pains and pitfalls, knowing how they use the computer system and how, as that department of food in the company can facilitate their processes. With outsourced IT support, this is rarely possible, it is so important and important in these highly technological times to bring a friendly face back to the computer support, after all, a replacement of the computer with a cup of tea and a quick conversation at weekend course is probably what end users are looking for!
All this concerns SMEs, my favorite type of business with which to work, maybe a global presence, no more than 400 employees.
It's Monday morning, the docking station on your desktop does not go through, you've checked the power cords and everything you can imagine. So you're going to be the last resort, remove the phone and dial the computer, an internal number that's quickly redirected from the company to an external provider, does not know who you are, ask what business is working, name, phone, how important are you in the business, how long can you expect without complaint? All these questions are thrown at you, can not stop it and must send an engineer and oh, it's a hardware failure that is a 12 hour SLA, someone will be in touch, come with you today to replace the desolate quay for it "How was your experience with IT this morning?" Another victim of computer problems outsourced on a busy Monday morning again bothered and ruined the opinion of other IT staff.
Let's take the VIP approach and enjoyable for the same location of the spring resort on Monday morning. This phone number you are calling is passing by an employee of your company, Charlie, he enters the office at the same time as you, you smile at each other's train occasionally, you know Charlie, I recognize in the pub After working on a Thursday, it's up to business events, this gives you hope and comfort, make sure you trust your IT department. Charlie arrives in 10 minutes, brings even his cup of tea and already has a replacement dock in his hand. Charlie holds the same checks as you, but you have a quick discussion about what happened over the weekend, you are comfortable, Monday is back on track. Charlie replaced the dock and relaunched his laptop with a smile, his laptop turned on, was on the login screen and login screen, Charlie's job was finished and he returned to his office. "How was your experience with IT this morning?"
IT support is one of the major, important and important services of a company. However, computers are attributable to dissatisfaction at the workplace ... We give your employees the best start in their work and performing their tasks with friendly computer support and on-site. too much?
I have been involved in computer support for the last 10 years and VIP support and what I have called highly personalized support for SMEs over the past 5 years. For me, the key to a successful IT department is sometimes just having a cup of tea with the end users of your system and understanding their pains and pitfalls, knowing how they use the computer system and how, as that department of food in the company can facilitate their processes. With outsourced IT support, this is rarely possible, it is so important and important in these highly technological times to bring a friendly face back to the computer support, after all, a replacement of the computer with a cup of tea and a quick conversation at weekend course is probably what end users are looking for!
http://www.annonces.immo-reve.com/
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https://www.facebook.com/immo.reve.tn
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